PDF details mixed up

Hello,

I got a message from a customer that some detail lines in the PDF invoice are printed on top of each other.
The report looks fine in the archive, and also is OK on my computer.

Is it possible that my customer has a different dll that is responsible for generating the PDF ?
(The software and data is exactly the same)
where mus I start looking to find out what is causing this different behaviour when genereating Pdf's ?

kind regards,

Dirk Janssens.

Comments

  • Hi Dirk,

    Which version of ReportBuilder and Delphi are you using? Is the text in a TppRichText component?

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • Hello Nico,

    I use version 17.01 Build 65, in Delphi 2007

    The component in the detailband is a TDBMemo.
    in some (rare) cases, the next record prints on top of the last line of the previous, like :

    ---------------------------------------------------------
    item nr 1
    some text item 1
    some more text
    ----------------------------------------------------
    item nr 2
    some text item 2
    some more text
    ----------------------------------------------------
    item nr 3
    some text item 3
    [item nr 4 ,] text <==on top of each other
    ----------------------------------------------------
    some tekst item nr4
    some more text
    -------------------------------------------------
    item nr 5
    some tekst item 5
    some more
    -----------------------------------------------
  • Hi Dirk,

    Unfortunately we do not have the resources to support older versions of ReportBuilder.

    Have you tested this with the latest version (RB 20.02)? If so, please create a simple example that demonstrates this issue and send it to support@ so we can research a solution.

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
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