Black Image Printed

edited July 2011 in Devices
We are having problems when images are printed in our report. The screen
shot prior to printing displays everything correctly. We can see the image
correctly. However when we get the hard copy print from the printer the area
where the image is a just a black solid square the size of the image within
the report. Have tried using different image types but still get the same
problem.

The report used to work find until we updated the version of RB. The
printers are the same ones we were using when everything worked fine before
the upgrade, nothing has been changed on the printer front. We have tried
different makes of printer & the same problem happens. We are using v12.08.

Any help would be apprciated.

Thanks

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