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jpeg image printing inverted on user's computer

edited August 2011 in General
We have a simple report that includes an Image. It's a signature. It's is
a bmp image that was saved as monochrome and then saved again as a JPG.
On our computers, the image (signature) prints fine. On a users computer
is reverses the black & white so we get a black box with the signature in
white.
On their computer, if we print to a PDF it prints correctly, but if we print
to the printer, the image gets inverted.

Any ideas?

Thanks in advance.

Comments

  • edited August 2011
    Hi Paul,

    What printer/printer driver is your user using to print this report?
    Perhaps, I can install the same driver and try to recreate the issue here.

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited August 2011
    Also which version of ReportBuilder and Delphi are you currently using?

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited August 2011
    ReportBuilder 10.06 for Delphi 6.




  • edited August 2011
    I'll have our support personnel get information on it.
    I think it was a Lexmark printer. Not sure on the model.

    Also, we are developing in Delphi 2010 & RB 12.02 but have not deployed the
    apps yet, so we cant test with the new apps.


This discussion has been closed.