Error "Cannot open file User/UserName/appdata/local/temp/2"

giacomocerati

Hi all,
thanks in advance for the suggestions.
In an installation on a remote server with TSplus (2 users) sometimes we get a random error when we try to open an rtm. The rtm and the pipeline can be each time different, sometimes it works and sometimes it gives the following error:
"Cannot open file 'C:\Users\UserName\appdata\local\temp\2' The process cannot access to the directory because it is being used by another process".
We are not able to reproduce the error and we have several installation with remote desktop that runs without problems.
Our software doesn't store anything in that dir, can be something related to Report Builder? Can be linked to TSplus?
Thank you.

nicocizik

Hi Giacomo,

This is not a known issue.

1. Which version of ReportBuilder are you using?

2. Does the issue occur when loading the .rtm file or when previewing the report?

3. If previewing, try setting the Report.PreviewFormSettings.SinglePageOnly to True and see if that solves the problem. If so, that will indicate that it is an issue with the threaded page cache.