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How To....Show Email Errors

edited November 2009 in End User
Hi

We are using the Report Builder inbuilt email functions, using the email
button on the default Preview screen.

The email client is Outlook 2003 which is open in the task bar.

When a customer selects the email button the report goes white and nothing
else happens, no send email dialogue etc.

I presume there is an error somewhere in the generation process, looking on
rbWiki there is an example on how to Show Email Errors but this refers to a
custom button, not the in built email function.

Can you please advise how to set the report so that the errors can be shown
when using your default email functionality?

As a thought, I have seen Outlook 2003 display a message requesting access
for x minutes. Could this message be hidden/surpressed somewhere?

By the way, the rbWiki example download 'ShowEmailErrors.zip' just comes up
with cannot find the page.

Regards to all

Philip L Jackson

Comments

  • edited November 2009
    Hi Philip,

    1. There is a patch for RB 11.06 that fixes the issue with the report going
    white when selecting the email button. Send an email to
    support@digital-metaphors.com requesting the patch.

    2. Take a look at the following article on troubleshooting emails not being
    sent by Outlook.

    http://www.digital-metaphors.com/rbWiki/Output/Email/Troubleshooting..._Cannot_Preview_Email

    3. The built-in MAPI plugin (the default) uses the Simple MAPI interface
    included with Delphi. This does not allow the suppression of the Outlook
    warning message when accessing it from an outside application. Extended
    MAPI does allow this. Recently we included a plugin for the Easy MAPI
    product which supports Extended MAPI.

    http://www.rapware.com

    4. I fixed the link to the RBWiki article. Thanks for pointing this out.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited November 2009
    Hi

    "Recently we included a plugin for the Easy MAPI product which supports
    Extended MAPI"

    Can you give me a clue as to how to implement this, I already use Easy MAPI
    for other applications.

    Thanks

    Philip L Jackson



  • edited November 2009
    Hi Philip,

    The email plugins get registered as they are added to the uses clause of
    your application. Simply adding ppSMTPEasyMAPI to your uses clause should
    register the Easy MAPI plugin and use its libraries rather than native MAPI.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
This discussion has been closed.