Error on Print Preview

rbuser · May 2016

The following error is received randomly when print priview is done.

Cannot open file
"C:\Users\'Username'\AppData\Loc...\rsd5083.tmp"

Is it possible to change where the .tmp file is saved?

Thanks,
Heather

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nicocizik · May 2016

Hi Heather,

Which version of ReportBuilder and Delphi are you using? We made some
recent enhancements related to this that should have solved the issue.

rbuser · May 2016

Nico Cizik (Digital Metaphors) wrote:

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Delphi XE and ReportBuilder 14.06.

Also, I have an issue with font. MICR font is installed on the computer
and the ReportBuilder recognizes it and prints fine, but then the next
day it does not. The font has to be reinstalled on the computer
(eventhough it says it is already installed) for the ReportBuilder to
recognize it again.

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nicocizik · May 2016

Hi Heather,

The font problem is not a known issue however it may be that the account
generating reports does not have access to the custom font you have
installed. If you are able to reliably recreate this issue on multiple
machines, please create a simple example and send it in .zip format
(including the custom font) to support@digital-metaphors.com and I'll
take a look at it for you.

I would highly recommend that you consider upgrading to the latest
version of ReportBuilder (17.02) which includes a 1 year subscription of
updates and bug fix/patches. Doing so will allow us to actively address
any issues or bugs within RB that you are encountering. Older versions
of ReportBuilder are no longer updated or supported. See the link below
for more information on upgrades and subscriptions.

https://www.digital-metaphors.com/order

At the very least I suggest upgrading to the latest version of RB 14
(14.08) and retesting your application. This is a free upgrade for
registered RB 14 users. Send your serial number and purchasing email
address to info@digital-metpahors.com for upgrade information.

Error on Print Preview

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