New Blog Post: RESTful Reporting

Error on Print Preview

edited May 2016 in General
The following error is received randomly when print priview is done.

Cannot open file

Is it possible to change where the .tmp file is saved?




  • edited May 2016
    Hi Heather,

    Which version of ReportBuilder and Delphi are you using? We made some
    recent enhancements related to this that should have solved the issue.

    Best Regards,

    Nico Cizik
    Digital Metaphors
  • edited May 2016
    Nico Cizik (Digital Metaphors) wrote:


    Delphi XE and ReportBuilder 14.06.

    Also, I have an issue with font. MICR font is installed on the computer
    and the ReportBuilder recognizes it and prints fine, but then the next
    day it does not. The font has to be reinstalled on the computer
    (eventhough it says it is already installed) for the ReportBuilder to
    recognize it again.

  • edited May 2016
    Hi Heather,

    The font problem is not a known issue however it may be that the account
    generating reports does not have access to the custom font you have
    installed. If you are able to reliably recreate this issue on multiple
    machines, please create a simple example and send it in .zip format
    (including the custom font) to and I'll
    take a look at it for you.

    I would highly recommend that you consider upgrading to the latest
    version of ReportBuilder (17.02) which includes a 1 year subscription of
    updates and bug fix/patches. Doing so will allow us to actively address
    any issues or bugs within RB that you are encountering. Older versions
    of ReportBuilder are no longer updated or supported. See the link below
    for more information on upgrades and subscriptions.

    At the very least I suggest upgrading to the latest version of RB 14
    (14.08) and retesting your application. This is a free upgrade for
    registered RB 14 users. Send your serial number and purchasing email
    address to for upgrade information.

    Best Regards,

    Nico Cizik
    Digital Metaphors
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