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AV in webtier

edited November 2006 in Server
I have an error in the webtier:

"Access violation at address 0C7A3085 in module WEBTIE~1.OCX Read of
address 00000000"

This is in a stable environment, the website and reportserver have not been
updated the last weeks. Yesterday the webtier OCX suddenly crashed. Now all
the reportrequest crash with the same AV.

On te server is "nothing changed". Of course, something must be changed,
but where do I begin to search?

The folder in de cachepath is created and most of the files are in the
folders (see below). I am missing the 0001.htm in the .\report folder so
there is no page created. Also the PageCachePages.tmp is 0 bytes, so this
seems to be the point where we crash.

We have setup a backup environment (website and OCX) pointing to the same
report server, this OCX works fine. So the problem is isolated to the OCX
on this server. There are no messages in the Windows event log.

I am using RB 10.04 in Delphi 2005. Server runs on Windows 2003.

What more can I do to find the error?

regards,

Marcel van Beuzekom

FOLDER:

Directory of C:\Program Files\LEAD
Software\Portal\Web\Cache\{5601A4CC-B204-4836-BABB-978EF43526B3}

29-11-2006 10:58
    .
    29-11-2006 10:58
      ..
      29-11-2006 10:58
        293386
        29-11-2006 10:58 6 NextReportID.txt
        29-11-2006 10:58 34 ReportMap.txt
        29-11-2006 10:58 22 time.txt
        3 File(s) 62 bytes

        Directory of C:\Program Files\LEAD
        Software\Portal\Web\Cache\{5601A4CC-B204-4836-BABB-978EF43526B3}\293386

        29-11-2006 10:58
          .
          29-11-2006 10:58
            ..
            29-11-2006 10:58 4 PageCacheDir.tmp
            29-11-2006 10:58 0 PageCachePages.tmp
            29-11-2006 10:58
              report
              29-11-2006 10:58 1.879 report.htm
              29-11-2006 10:58 842 ReportParameters.txt
              4 File(s) 2.725 bytes

              Directory of C:\Program Files\LEAD
              Software\Portal\Web\Cache\{5601A4CC-B204-4836-BABB-978EF43526B3}\293386\report

              29-11-2006 10:58
                .
                29-11-2006 10:58
                  ..
                  29-11-2006 10:58
                    images
                    29-11-2006 10:58 16.749 nav.htm
                    29-11-2006 10:58 715 outline.htm
                    2 File(s) 17.464 bytes

                    Directory of C:\Program Files\LEAD
                    Software\Portal\Web\Cache\{5601A4CC-B204-4836-BABB-978EF43526B3}\293386\report\images

                    29-11-2006 10:58
                      .
                      29-11-2006 10:58
                        ..
                        0 File(s) 0 bytes

                        Total Files Listed:
                        9 File(s) 20.251 bytes

                        LOG:


                        2006-11-29T10:44:56.617
                        Session UnLocked
                        weSessionUnlocked
                        1
                        {FE8D0232-1FA5-4438-BF4B-44C2C47EF8D3}


                        2006-11-29T10:44:56.617
                        Access violation at address 0C693085 in module 'WEBTIE~1.OCX'.
                        Read of address 00000000
                        weException
                        1
                        {FE8D0232-1FA5-4438-BF4B-44C2C47EF8D3}


                        2006-11-29T10:44:56.617
                        Garbage Collection in Separate Thread
                        weGarbage
                        0


Comments

  • edited November 2006

    I do not know what would cause that.

    - try rebooting the server

    - see my response to the post today about temporary files and try cleaning
    up any temp files that are laying around.

    --
    Nard Moseley
    Digital Metaphors
    www.digital-metaphors.com


    Best regards,

    Nard Moseley
    Digital Metaphors
    www.digital-metaphors.com
This discussion has been closed.