Unable to connect to server

rbuser

Hello,

I am very new at Report Builder... I have been designated to try it out and
see if it would suit our needs. I have downloaded the trial version this
morning and with the "Report Builder Server Edition; Developer's Guide", I
am trying to publish reports to the web... I am working on my workstation
(Windows XP, IIS 5.1).

I have done the example of a Report Server App., followed with the thin
client app and then tried the WebTier thing... I can't seem to make it work.
I went to page 53 and followed the Tutorial to a T and still I am not able
to connect...

Am I missing something?

HDumas

nardmoseley

The demos and tutorials do indeed work correctly.

The trial version is limited such that you must run the server, thin-client,
and webtier applications on the same machine and only use 127.0.0.0 as the
IP address.

I assume from your comments that you have successfully completed each of the
tutorials preceeding the tutorial called 'Publish Reports to the Web'.
Therefore, I assume that on your machine you have a report server
application running as a Windows service and that you can connect to that
report server application using a Windows thin-client application.

If you are receving an "Unable to connect to server" error in the web
browser:

1. Make sure that you are using 127.0.0.0 for the report server application
and web tier application.

2. Make sure that the report server application is running.
a. Verify that RB Services system tray icon is green.
b. Clieck on the RB Services system tray icon verify the status indicates
the server is running.
c. Run the Windows thin-client application from the previous tutorial and
verify that it can connect and function properly.

3. Run the web browser from your machine and verify that it can function
properly.

4. If you are receiving some other type of error. Read the article below.

5. If you still have an issue, please specify more details on this thread.





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RB WebTier and IIS User Accounts
----------------------------------------

Question: I am trying to configure and test the RB WebTier using IIS. When
I try to test the web tier via my web browser an Internal Server 500 Error
page is displayed.

This is generic error page returned by IIS.

One cause of this error is that the WebTier application does not have
sufficient user access rights.


Solution:

1. Unload the WebTier application.

Use IIS to access the properties dialog for the rbWebPub virtual directory.
Press the UnLoad button to unload the ISAPI dll.

2. Delete rbWebPub subdirectories

Use Windows Explorer to delete all subdirectories inside the rbWebPub
directory. If you are using different WebTier CacheDirectory or WebTier
LogSettings, then delete those directories also.


3. Configure IIS User Accounts

There are two user accounts created by IIS: IUSR_MachineName and
IWAM_MachineName. (MachineName is replaced by the name of your computer).

a. Use Windows Explorer to access the properties dialog for the rbWebPub
directory.

b. Check whether the IUSR_MachineName and IWAM_MachineName accounts appear
in the list of users. If not then add them.

c. The IUSR_MachineName account is the Internet Guest Account. This account
requires Read, Execute, and Write access to rbWebPub.

d. The IWAM_MachineName account is a user account that IIS uses to run web
applications such as the web tier. This account requires full control of the
rbWebPub directory. The web tier must be able to read, write, and create new
files and sub directories for the CacheDirectory and the Log. Therefore if
you configure the WebTier to use directories that are not subdirectories of
rbWebPub, you will need to configure those directories as well.

e. reboot the machine.




--
Nard Moseley
Digital Metaphors
http://www.digital-metaphors.com