access violation after printing to png device

avi_almog

ReportBuilder for Delphi 10.3
Enterprise Edition

i have plugin setting
TppPreviewPlugIn.Register(TrwPreview)
if have to buttons on this screen
after create pdf file using png device
moving the mouse over Pdf button the application fail

if you want i can send you my code

nicocizik

Hi Avi,

Which version of ReportBuilder are you using?

avi_almog

Version 20.02

nicocizik

Please update to the latest version of ReportBuilder and re-test.

avi_almog

i want to stay in this version and fix this problem
can you help me ?

nicocizik

Hi Avi,

We only have the resources to provide technical support to ReportBuilder (RB) developers with an active license.

To receive full support, we recommend upgrading to RB 23.01. This upgrade includes a 12-month subscription to technical support, along with access to all bug fixes, and major and minor updates released during the subscription period. To initiate a support case, please contact us at support@digital-metaphors.com after upgrading.

If you choose to continue using RB 20 after upgrading, we can assist with basic questions related to that version. However, please note that we will not be able to provide bug fixes or updates for RB 20.

At the end of the 12-month period, you will have the option to renew your subscription within 30 days of its expiration to maintain uninterrupted support and updates.