Color printing problems HP model CP1215

edited June 2010 in Devices
We have several reports printing from programs developed under Delphi 7
with Report Builder 7. Those reports worked perfectly when using a Dell
1320 Color Laser printer, however our client recently replaced that
printer with an HP model CP1215.

The CP1215 prints our reports in gray scale, but prints the test page in
full color (so we know the cartridges are installed correctly, etc.). I
have been through the print driver's properties settings a dozen or more
times and have tried printing with various combinations of the color
settings, but without success.

Based on other entries in this newsgroup, I downloaded and installed a
different version of the print driver than the one that came on the CD
(or at least I think it was different, it's hard to tell). That didn't
work either.

Are there some report settings I can change? Any other ideas?

Thanks,
Don

Comments

  • edited June 2010
    Hi Don,

    Unfortunately there are no properties within ReportBuilder that control the
    color output. My first suggestion would be to make sure you are using the
    latest version of RB 7 (7.04). Contact info@digital-metaphors.com for
    upgrade instructions. If updating to RB 7.04 does not help the problem, you
    might try downloading a trial copy of the latest version from our website
    and testing with that.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited June 2010
    I recommend downloading RB 12 and perform the same test. Using RB 12, the
    default settings you have configured in the Windows Printer panel will be
    honored. So if you have the default setup for color, it will print color.
    You can also use the RB 12 PrinterSetup.DeviceSettings property to control
    any/all proprietary features of the printer - this was added for RB 11 and
    is very powerful.


    --
    Nard Moseley
    Digital Metaphors
    www.digital-metaphors.com



    Best regards,

    Nard Moseley
    Digital Metaphors
    www.digital-metaphors.com
  • edited June 2010
    Nard Moseley (Digital Metaphors) wrote:
    We actually have RB 11 and are currently developing with it, but the
    client does not have the corresponding updates which are still in beta.

    Guess we'll have to 'bite the bullet' and push the betas out the door.

    Don
This discussion has been closed.