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Can print custom page 4.25 inches

edited August 2005 in Devices
Hello,

I cannot seem to get a 4.25 page length to print. I can print a 4 inch
label but cannot set a form or page to 4.25
inches. I tried all kinds of settings. 4.33 to 4.34 range is were I have
run into problems.

I have tried custom label sizes which a 4 inch worked fine.

I have also tried setting the dot matrix printer to Epson and IBM emulation
and updated drivers.

I am usig RB version 7.02

John

Comments

  • edited August 2005
    Hi John,

    I'm a bit unclear about what is happening here. If you set the
    PrinterSetup.PaperName to Custom and the Width to 4.25, is the report not
    printing as expected? Will some of the objects not print in the full 4.25
    space? If not, this may be from your printer defining a non-printable area
    or page gutter that has to be taken into account when designing reports.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited August 2005
    ---------------------------------------------
    Article: Troubleshooting Custom Paper Sizes
    ---------------------------------------------


    Some printers cannot handle custom paper sizes, or they
    can only handle custom paper sizes within a limited
    range of values.


    Troubleshooting Tips:
    ---------------------

    1. To test paper sizes you can run demo 121 in the main reports demo app.
    This demo displays a printer settings dialog and is very useful for
    testing printer drivers with various paper sizes.

    To test a paper size:

    a. Selecting the printer
    b. Specify the paper size
    c. press preview
    d. Press print to display the print dialog.
    e. From the print dialog press the Properties button to display the
    printer driver's built-in dialog. You should be able to verify the
    printer setting from here.

    These are the values communicated by RB to the printer. If
    these are set correctly then RB has done its job, the rest is up to the
    printer.



    2. Try printing to this same paper size using other apps such
    as MS Excel and MS Word. If they cannot do it, then it is likely
    a limitation of the printer.

    3. Try downloading the latest printer driver from the manufacturers
    web site.

    4. Try testing with another printer.

    If test number 1 above works properly then e-mail
    support@digital-metaphors.com with the exact configuration
    you are using: Delphi version, ReportBuilder version,
    OS XP/2000, Win9x), and printer model.

    We can download the driver and try it out here.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
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