Page Setup Height and Width changing Paper Size

rbuser

When changing the Page Setup Height and Width properties to 8.5 and 7 to
print a Check Form the Paper Size changes the Custom, which is good. After
the form prints, the Paper Size is changed back to Letter 8 1/2 x 11 and the
form prints on an entire 8 1/2 x 11 sheet, which is bad. Any suggestions?

We also have this problem when printing on an Invoice Form that is 10 1/2 x
8. Anything past 8.5 inches horizontally on the form is not printed.

Thanks,
Perry

digitalmetaphors

What OS are you using? Here is an article on custom form sizes:


-----------------------------------------------
Article: Custom Paper Sizes on Windows 2000
-----------------------------------------------

Win 2000 (and Win NT) have a completely different printing architecture from
Win 9x. This is particularly apparent when it comes to custom paper sizes.

Windows NT handles paper sizes via Forms that are defined at the operating
system level.

1. Open the Windows 2000 printer panel
2. Select File | Server Properties. The Print Server Properties dialog is
displayed.
3. From this dialog you can view all of the Forms currently defined for your
machine.

There are basic forms installed by the operating system. Additional forms
may be added by printer driver installations or applications.

ReportBuilder defines a Custom paper size as one that is NOT already defined
and known to the printer driver. There are Win API calls ReportBuilder uses
to retrieve a list of available paper sizes known to the printer driver.

When printing a report, ReportBuilder first tries to find a pre-defined
paper size it can use - one that matches the paper dimensions of the report.
If it cannot find one, then it uses a Win API call to add/modify a Form
named 'Custom'.

Security Issues:
----------------

Each printer installed to Win 2000 has security rights associated with it.

1. Open the Windows Printer panel
2. Select the printer icon for the printer
3. Press the right mouse button to display the popup menu and select
Properties.
4. From the properties dialog select the Security tab
5. From the Security tab, press the Permissions button
6. A list of user groups and their associated rights will be displayed.
7. The rights are: No Access, Print, Manage Documents, Full Control.

*** A group must have at Manage Documents or Full Control in order to update
forms.

By default Administrators have full control. However Users by default have
only Print rights.


---------------------------------------------
Article: Troubleshooting Custom Paper Sizes
---------------------------------------------


Some printers cannot handle custom paper sizes, or they
can only handle custom paper sizes within a limited
range of values.


Troubleshooting Tips:
---------------------

1. To test paper sizes you can run demo 121 in the main reports demo app.
This demo displays a printer settings dialog and is very useful for
testing printer drivers with various paper sizes.

To test a paper size:

a. Selecting the printer
b. Specify the paper size
c. press preview
d. Press print to display the print dialog.
e. From the print dialog press the Properties button to display the
printer driver's built-in dialog. You should be able to verify the
printer setting from here.

These are the values communicated by RB to the printer. If
these are set correctly then RB has done its job, the rest is up to the
printer.



2. Try printing to this same paper size using other apps such
as MS Excel and MS Word. If they cannot do it, then it is likely
a limitation of the printer.

3. Try downloading the latest printer driver from the manufacturers
web site.

4. Try testing with another printer.

If test number 1 above works properly then e-mail
support@digital-metaphors.com with the exact configuration
you are using: Delphi version, ReportBuilder version,
OS (NT4.0, Win95, Win98), and printer model.

We can download the driver and try it out here.


Cheers,

Jim Bennett
Digital Metaphors

rbuser

It seems to make a difference if the ppReport.PrinterSetup.PrinterName is
set before ppReport.Print as opposed to chosing the printer from the printer
dialog. Any idea why?