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Strange Printer error

edited January 2011 in General
Hi

This issue occurs on a customers new printer which has just been
installed (I do not know the type at present only that it is 'new').

Printing from rb works fine, but when we print a .raf file from a viewer
we get the following strange error...

'Windows cannot print due to a problem with the current printer setup.
The data area passed to a system call is too small'

Has anyone any idea on how to resolve this or at least a clue as to what
the error is about.

The machine operating system is windos 7

Thanks in advance.

PLJ

Comments

  • edited January 2011
    Hi Philip,

    What printer are they printing to. During a quick Google search, this error
    can be caused by a number of items, but one of the more reoccurring I found
    was printer driver errors. Perhaps I can try downloading the driver and try
    to recreate the issue on my machine.



    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
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